Literary Tourism Events Terms & Conditions

 

 

 

 

 

 

 

 

One Day Literary Tours and Residential Literary Tours Terms and Conditions


Weather Conditions
Tours will take place regardless of weather conditions, unless they present a risk to health and safety. Bad weather does not constitute a valid reason for your cancelling the tour and should you wish to do so on the day then Literature Wales regrets that a refund cannot be made.

One Day Literary Tours Cancellation Policy
Due to the financial and administrative commitments of organising the literary tours, the income they generate must be guaranteed. A refund may be made if reasonable notice is given (minimum 28 days) but this will be subject to a 20% administrative charge.

Tour places may be cancelled within the 28 day notice period but a refund will only be given if the tour place is resold by Literature Wales. The refund will also be subject to a 20% administrative charge.

Literature Wales reserves the right to cancel one day tours in case of illness or any other circumstances beyond our control. In the case of a tour being cancelled every effort will be made to contact you in advance and a full refund of monies paid will be made.

Literature Wales reserves the right to refuse to take anyone on a tour who is, or appears to be, under the influence of alcohol or drugs, or anyone whose behaviour is detrimental to the enjoyment of other tour participants.

Residential Literary Tour Deposit and Cancellation Policy
The financial and administrative commitments in the case of residential tours are even greater. A deposit of 20% of the tour cost will be requested in the case of tour places ordered more than 28 days before the tour date. This deposit will be non-refundable in the event of cancellation or failure to pay the remainder of the balance. The remainder of the tour cost will be payable 28 days before the tour date. Bookings made less than 28 days before the tour date must be paid in full.

Residential tour places may be cancelled within the 28 day period but a refund will only be given if the tour place is resold by Literature Wales. The refund will also be subject to a 20% charge.

Literature Wales reserves the right to cancel residential tours, for example, when the minimum number of bookings required to operate a tour is not reached. We will not cancel a residential tour later than 28 days before the tour date, except for reasons of Force Majeure (a full refund will be provided in such cases). Individual tour places may also be cancelled later than 28 days before the tour date if you fail to pay the final balance.

Literature Wales reserves the right to refuse to take anyone on a tour who is, or appears to be, under the influence of alcohol or drugs, or anyone whose behaviour is detrimental to the enjoyment of other tour participants.

Changes to the Tour
Sometimes circumstances beyond Literature Wales’ control dictate minor alterations to a tour. Examples of minor alterations include, but are not limited to, a change in part of the route, or the substitution of hotels and restaurants. Should this occur, an alternative of equal quality and value will be offered.

Come Prepared and Be Prepared
Please make sure that you are dressed appropriately and are sufficiently fit for the tour. The tours are conducted in a variety of locations and conditions and you must ensure that you are adequately equipped and physically able to cope with their demands as some routes will include footpaths and uneven surfaces which may be muddy or overgrown. Further information about the level of difficulty is included in the tours’ descriptions. More specific requirements will be sent well in advance of the tour.

Accessibility
The tours are conducted in a variety of locations and some may not be wheelchair accessible. Please refer to the tour description before making your booking.

Accident or Loss
Tour participants are responsible for their own personal safety and possessions at all times. Literature Wales accepts no liability for injury, loss, damage, inconvenience or direct or consequential loss, however caused, unless due to our employees’ negligence. Literature Wales does not own or manage the venues, locations, vehicles and all other modes of transportation employed during literary tours (e.g. horses, canoes, boats etc) and is not liable for loss or damage caused by the proprietors or operators of venues, locations vehicles and all other modes of transportation used or visited as part of the tour.

Personal Insurance
It is the individual’s responsibility to decide whether they wish to take out personal insurance. However, this is recommended by Literature Wales, especially in the case of residential literary tours.

Privacy Policy
All personal data supplied will be securely held by Literature Wales and not passed on to any third party.

For further information Literature Wales’ corporate privacy policy can be viewed on its website or is available by request by contacting Literature Wales by telephone or by post.